How long does delivery take?
We ship worldwide. Orders usually arrive within 7-20 business days, depending on your location. This is an estimate, not a guarantee.
How do I track my order?
Once your order is dispatched, we email you tracking details. Tracking can take a few days to update. See the Track your order page.
Can I change or cancel my order?
Contact us as soon as possible at support@vnstore.in with your order number. We can only make changes before the order is shipped.
What is your return policy?
Please see our Return and refund policy for full details on eligibility and how to start a return.
What if my item arrives damaged or goes missing?
Email support@vnstore.in with your order number and clear photos of the item and packaging (for damage). We will look into it and work out a solution with you.
Which payment methods do you accept?
We accept the payment methods shown at checkout. All payments are processed securely.
Will I have to pay customs or import duties?
Depending on your country, customs duties or import taxes may apply on delivery. These are set by your local authorities and are the buyer's responsibility.
How can I contact you?
Email support@vnstore.in. We reply within 24-48 hours. Please include your order number.